banglasolot | Privacy Policy and How We Protect Your Data

1 Introduction & Commitment

Banglasolot is a trusted online gaming platform built for Bangladeshi users. We place the highest importance on your privacy and are committed to keeping your personal information safe at all times.

This Privacy Policy ("Policy") explains what information Banglasolot collects, why it collects it, how it is used, and how your data is kept secure. We want you to feel completely at ease while using our platform.

This privacy policy is part of our Terms & Conditionsmust be read in conjunction with. If you have any questions, please contact our support team.

This Privacy Policy is written in Bengali so that all Bangladeshi users can easily understand it.

2 What Data We Collect

Banglasolot collects your information in several ways. The details are outlined below:

Information Provided Directly by You

During registration and account management, you provide the following information:

Full name, date of birth, and gender
Email Address & Mobile Number
Residential Address
National ID or Passport Number (for KYC verification)
Payment Method Details (bKash / Nagad / Rocket Number)
Information provided when contacting support

Automatically Collected Information

Certain information is collected automatically while you use Banglasolot:

IP address and device type
Browser information and operating system
Session Duration & Page Visit History
Gaming activity and betting history
Login Time & Login Location
Data Collected via Cookies & Tracking Technologies

Data Type	Purpose of Collection	Retention Period
Name & Contact Information	Account Management	Until account closure + 5 years
Identity Verification Documents	KYC & Legal Compliance	5 Years
Payment Information	Transaction Processing	7 years (as required by financial regulations)
Gaming Logs	Fair Play & Dispute Resolution	3 years
Technical Data	Security & Performance	1 Year

3 How We Use Your Information

Banglasolot uses your personal data only for specific, legitimate purposes. We never collect or use information beyond what is necessary.

To Provide Our Services

To create and manage your account and ensure its security
To process deposits and withdrawals
To Provide Bonuses & Promotions
To enhance and personalize your gaming experience
To Provide Customer Support

To Meet Legal Obligations

To Comply with Anti-Money Laundering (AML) Regulations
To verify age and confirm identity
To fulfill reporting obligations under license terms
To provide information to regulatory authorities where required

For Marketing & Communications

With your consent, we may send you emails or SMS about new offers, bonuses, and updates. You can opt out of these marketing communications at any time — either through your account settings or by clicking the unsubscribe link in any message.

Banglasolot never sells your personal data or shares it with third parties for profit.

4 Data Sharing & Disclosure

Banglasolot may share your information in specific circumstances and only where necessary. Below is a detailed breakdown of when and with whom your data may be shared:

Service Provider Partners

Certain trusted third parties support the operation of our services — including payment gateways, KYC verification providers, and cloud hosting providers. They receive only the data required to perform their specific function and may not use it for any other purpose.

For legal purposes

Upon Receipt of a Court Order or Government Directive
To assist in the investigation of fraud or criminal activity
To submit regular reports to the licensing authority

In the Event of Business Changes

If Banglasolot goes through a merger, acquisition, or sale of assets, your data may be transferred to the new ownership. You will be notified in advance by email should this occur.

All third-party partners are bound by confidentiality agreements with us and are not permitted to use your data for their own purposes.

5 Cookies & Tracking Technologies

Banglasolot uses cookies and similar technologies on its website and app to enhance your browsing experience and improve the quality of our services.

Cookie Type

Essential Cookies: These cookies are essential for maintaining login sessions and ensuring platform security. They cannot be disabled.
Functional Cookies: Used to remember your preferences, language settings, and past actions.
Analytics Cookies: Used to monitor site usage and improve performance.
Marketing Cookies: Used to show you ads based on your interests. You can opt out of this at any time.

Cookie Controls

You can delete cookies or stop accepting new ones at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

6 Data Retention & Deletion

Banglasolot retains your personal data only for as long as necessary — typically for the duration that your account remains active.

After Account Closure

Even after your account is closed or deleted, certain data may be retained for a specified period:

Financial transaction records — retained for up to 7 years due to legal obligations.
Identity verification documents — retained for up to 5 years in accordance with regulatory requirements.
Dispute or complaint records — retained for up to 3 years after resolution.

Once the retention period expires, your data is deleted completely and securely.

All your data is stored on secure servers and protected against unauthorized access.

7 Your Rights & Controls

As a Banglasolot user, you have a number of important rights over your personal data. We are committed to upholding each of them.

Right to Know: You may request to know what data we hold about you.
Right to Rectification: You may request that any inaccurate or outdated information be updated.
Right to Erasure: Under certain circumstances, you may request that your data be deleted.
Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
Right to Portability: You can obtain your data in a readable format.
Right to Object: You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@banglasolot.com. We will do our best to respond within 30 days.

8 Our Security Measures for Data Protection

Banglasolot uses industry-leading security technology to protect your personal and financial information.

SSL/TLS Encryption: All data transmissions are protected with 256-bit encryption.
Two-Step Verification (2FA): An additional layer of security when logging into your account.
Firewall & Intrusion Detection: Servers are monitored around the clock.
Payment Data Segregation: Payment information is never stored on our servers; it is transmitted directly to the payment gateway.
Regular Security Audits: Regular audits conducted by independent cybersecurity experts.
Staff Training: All staff have received training on data protection.

That said, no online system is 100% secure. If you notice any security issues or suspicious activity, please contact us immediately.

9 Protection of Children & Minors

Banglasolot strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

Age verification is mandatory at the time of registration.
Date of birth is verified as part of the KYC process.
If a minor is identified, the account will be immediately closed and all associated data will be deleted.
If a parent or guardian becomes aware that their child is using this platform, please notify us immediately.

This platform is strictly prohibited for users under 18. Parents and guardians are encouraged to use parental controls on their children's devices.

10 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us through the following:

Email: support@banglasolot.com
Live Chat: Available 7 days a week, 24 hours a day

This Privacy Policy was last updated in January 2026. Any future changes will be published on this page, and registered users will be notified by email.

For more information, visit our Terms & Conditions and Responsible Gaming page.

Banglasolot Privacy Policy – Your Complete Guide to Data Protection